In other words, if a team member chooses to honor the core value over making a sale or saving the company some cost of goods sold (COGS)—will they be rewarded and not reprimanded. Not disclosing a flaw or feature that will not to be that customer’s liking.When is it appropriate to put the needs of the team above those of the customer?
Assessing for the right skills means your new hires will be able to do the job, but assessing to make sure candidates fit with your organization’s core values makes sure everyone is rowing in the same direction.
The ceremonies and communications for the awards can show how the values are lived out in real operating conditions and give leadership a platform to highlight values that need strengthening. I was connecting with schools from around the world as well as artists from all corners of the globe.