Symantec endpoint protection client not updating automatically

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Caution When you remove security programs, your computer is unprotected.

If you have problems installing Windows Defender after you remove existing security programs, contact Microsoft Support for Windows Defender in the Security product family.

If a client is not receiving updates automatically, follow this process.

Windows Defender or Endpoint Protection works automatically with Microsoft Update to ensure that your virus and spyware definitions are kept up to date.

The Clients appear in the client list and I can send instructions such as "Disable Network Threat Protection" to the client from the server and it works.

Does that mean they ae managed rather than unmanaged?

Learn how to calculate your overhead burden using our free interactive tool and use it to determine the right price for your IT services. I have run a number of tests that I found in one of the Symantec documents, to test the client - server communication and all appears to be OK.

As far as I understand it, the folder C:\Program Files\Symantec\Endpoint Protection Manager\Inetpub\content is where clients get updates from ... Live Update put's it's stuff in C:\Documents and Settings\All Users\Application Data\Symantec\Live Update\D After 2 days of trying and 2.5 hours on the phone to Symantec support, it was not possible to get Endpoint Protection working on our server (we only have one server).

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I then reinstalled, following the Symantec "Best Practice" for SBS 2003 Servers.It worked perfectly on my laptop but that's not a suitable location for it.So, the only solution was to reinstall version 10, which is once again working perfectly.The reason I wanted you to try live update on the client computer is so we can identify if the client is being managed or not. Since you can send instructions to the clients, obviously the clients are being managed.

After you reinstalled the Symantec Endpoint Protection Manager software did you rebuild the client install package?If you run on the server does it download anything?

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