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Kilmann believed these traits combine to produce our response to conflict.

These assessments can help managers of big and small businesses better understand their own responses to conflict, possibly leading to smoother conflict resolution, increased morale and a better working environment.

They remain above the fray and refuse to engage in conflict. Collaborative people will plainly state their own needs while attempting to work with a group to find a solution that meets others' stated needs as well.

The body was one of the first international governing bodies to affiliate with the Australian Football League, renamed as "AFL South Africa" in 2004.

The end of stoplights is one example of a possible systemic change with far-reaching implications.



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